<![CDATA[Press room]]> <![CDATA[New exhibition at the ING Art Center: Hahaha. The humor of Art]]> <![CDATA[Eight out of ten transport companies want to be emission-free]]> <![CDATA[Diego du Monceau stays on as Chairman of ING Belgium s Board of Directors for another year]]> <![CDATA[ING Belgium revises pricing to reflect market conditions and continues to invest in digital value-added services for its customers]]> <![CDATA[The launch of first subscription manager: OneView saves customers up to 400 a year]]> <![CDATA[ING Labs Brussels announces four new scale-ups for second edition]]> <![CDATA[New Collective Labour Agreements pave the way to the future way of working at ING Belgium]]> <![CDATA[ING in largest-ever Sustainability-Linked Loan]]> <![CDATA[Full Year 2020 results: ING Belgium posts profit while increasing loan loss provisions]]> <![CDATA[Peter Adams appointed CEO of ING in Belgium]]> Brussels - Peter Adams (44) has been appointed as CEO of ING in Belgium effective 2 January 2021. Peter Adams will succeed Hans De Munck who has served as interim CEO from 1 October 2020. Hans De Munck will continue his role as CFO of ING in Belgium.]]> <![CDATA[ING customers increasingly prefer the convenience of digital channels]]> Brussels –  ING continues to see an increasing preference its customers towards digital channels. The global mobile platform of ING now records 8 million visits per week from its customers in Belgium. Nearly one quarter (23%) more in the first nine months compared to the same period last year. The access to our digitally available remote advice from experts received a high customer satisfaction score immediately after its launch. ]]> <![CDATA[ING Belgium revises interest rate on largest deposits to reflect market conditions]]> As of 1 January 2021 ING Belgium will revise its interest rate for deposits of more than 1 million euros for private individuals and legal entities in Belgium. The bank will apply a negative interest rate of -0.50% to balances of more than 1 million euros. A maximum balance of 1 million euros will be introduced for regulated savings accounts of private individuals. ING Belgium is implementing these changes to reflect market conditions and the persistently low and negative interest rates. Among legal entities, the negative interest rate will impact less than 1% of the clients. 99.9% of private individual customers will not be affected by this interest rate adjustment. The legally determined minimal interest rate of 0.11% on regulated savings accounts for private individuals will be maintained.]]> <![CDATA[]]> As of 1 January 2021 ING Belgium will revise its interest rate for deposits of more than 1 million euros for private individuals and legal entities in Belgium. The bank will apply a negative interest rate of -0.50% to balances of more than 1 million euros. A maximum balance of 1 million euros will be introduced for regulated savings accounts of private individuals. ING Belgium is implementing these changes to reflect market conditions and the persistently low and negative interest rates. Among legal entities, the negative interest rate will impact less than 1% of the clients. 99.9% of private individual customers will not be affected by this interest rate adjustment. The legally determined minimal interest rate of 0.11% on regulated savings accounts for private individuals will be maintained.]]> <![CDATA[Statement ING on FinCen Files reporting]]> A number of media have in the past days published reports based on ‘suspicious activity reports’, filed a number of years ago. ING is mentioned in a number of these reports. As a gatekeeper to the financial system, ING has an important responsibility to help protect customers, society and the financial system against financial economic crimes. This is a challenge the financial industry faces globally. ING takes its responsibility extremely seriously.
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<![CDATA[Half-year results for ING in Belgium: risk costs triple due to Covid-19 crisis, resulting in a modest profit]]> Brussels - In the first half of this year, ING in Belgium posted a pre-tax result of €26 million (€69 million excluding an exceptional €43 million goodwill impairment) despite a tripling of the risk costs. The bank created additional provisions amounting to €338 million for businesses struggling to repay their loans during the current coronavirus crisis. Furthermore, the result was also impacted by additional costs related to the prevention of money laundering (Know Your Customer), increased bank levies and lower income on savings and current accounts due to the persistence of low interest rates. As part of the crisis support measures, ING in Belgium helped families and businesses for tens of thousands of loans with a total outstanding amount of more than €6 billion. During the first six months of the year, new loans amounting to €7 billion were provided, increasing the lending portfolio by €1.5 billion. The bank also recorded an exceptional rise of €6.1 billion in additional volumes on savings and current accounts as a result of customers saving more and spending less during the crisis. The capital ratio and liquidity buffers also remain well above the legal requirements. An additional effect of the crisis is the boost given to digitisation. Customers used the app almost 235 million times, which is 20% more than in the same period last year. They made 29 million contactless payments, which represents an almost threefold increase. ING in Belgium also processed more than 1.3 million customer calls or an average of 12,000 per day (+7%). ]]> <![CDATA[Erik Van Den Eynden to leave ING Belgium]]> Brussels - Erik Van Den Eynden, CEO of ING in Belgium will leave the bank on 1 October 2020. Following a 30-year career at the bank, including 3.5 years as CEO, he has taken the decision to continue his career outside ING. Under his leadership, the bank was transformed into an agile organisation that is ready for the future. Van Den Eynden will stay on over the coming months to ensure a smooth transition together with other members of the Executive Committee. CFO Hans De Munck will act as CEO ad interim (subject to any necessary regulatory approval) as of 1 October 2020.]]> <![CDATA[Exclusive: ING is the first bank in Belgium to launch a digital subscription manager]]> Brussels - ING Belgium is set to launch a digital subscription manager for nearly two million digital customers this autumn. The tool will give users of the ING Smart Banking app a clear view of all their current and dormant subscriptions. Research carried out by ING shows that almost four in ten Belgians think they have no more than three subscriptions, whereas in reality the figure is often higher. The tool also enables users with any unwanted subscriptions to have the bank cancel them on their behalf, free of charge. ING is the first bank in Belgium to offer such a service for which the bank has signed a contract with the Swedish fintect company, Minna Technologies. ING expects the subscription manager to be able to save more than 15 million euros for its customers by early 2024.]]> <![CDATA[Diego du Monceau de Bergendal to succeed Eric Boyer de la Giroday as Chairman of the Board of Directors of ING Belgium]]> Diego du Monceau de Bergendal succeeds Eric Boyer de la Giroday as Chairman of the Board of Directors of ING Belgium. Former CEO of bpost Koen Van Gerven, Anne-Sophie Castelnau and Justyna Kesler will also join the Board of Directors. Both Ms Castelnau and Ms Kesler hold senior management positions within ING. The appointments of du Monceau de Bergendal, Castelnau and Kesler are subject to approval by the supervisory authorities. Once approved, however, the ING Belgium Board of Directors will comprise an equal number of women and men.]]> <![CDATA[ING Belgium donates half a million euros to the King Baudouin Foundation in the fight against the coronavirus]]> ING Belgium has donated half a million euros to the King Baudouin Foundation in the fight against the coronavirus. The funds will go to the foundation’s Solidarity Fund to help hospitals and elderly care centres as well as young people and people with disabilities during this crisis. ]]> <![CDATA[Cennox to acquire cel data services n.v. from ing belgium]]> Brussels: 3rd April 2020:  Cennox, the global supplier of Banking optimisation solutions and associated supporting services, has agreed the purchase of CEL Data Services N.V. (CELDS), based in Brussels, from ING Belgium S.A./N.V. The purchase will complete when the necessary regulatory approvals are obtained.]]> <![CDATA[Loan deferral: financial sector and public authorities work towards a uniform approach for all banks]]> <![CDATA[ING BELGIUM TAKES ADDITIONAL MEASURES TO AVOID THE CORONAVIRUS FROM SPREADING]]> The spread of the coronavirus and its potential impact on customers and employees continues to have our full attention and remains ING's top priority. To counter the further spread of the virus, the authorities on Tuesday 17 March decided that only services that are crucial will remain. Banking services are such services. Earlier measures taken by ING Belgium comply with the ones announced by the government yesterday. From Thursday 19 March onwards, ING implements further measures to limit the spread of the coronavirus and to guarantee the continuity of its services.]]> <![CDATA[ING confirms early departure Eric Boyer de la Giroday as Chairman of the Executive Board of ING Belgium]]> <![CDATA[The health and wellbeing of ING Belgium's staff and service to its customers more important than ever]]> The spread of the coronavirus and the consequences it may have for ING’s customers and employees is currently one of the bank’s highest priorities. A central crisis management team is closely monitoring the situation and coordinating measures together with local teams with regards to health, safety, travel and business continuity. The bank follows the guidelines and advice of the Belgian government and Federal Department of Public Health meticulously. As of today, ING is taking additional measures to limit the spread of the coronavirus while guaranteeing the continuity of its services.]]> <![CDATA[ING Labs Brussels supports scale-ups and internal teams with the development of fintech concepts]]> ING in Belgium is launching ING Labs Brussels, an innovation accelerator that will help and support entrepreneurs by opening up the bank’s real data, customers and experiences to further develop their innovative concept or basic product for the financial sector. This will raise the former FinTech Village, which is now incorporated in ING Labs Brussels, to the next level . Along with ING Labs Brussels, ING is also getting the 2020 cohort underway. Of the 350 companies from 50 countries that signed up for this edition of the programme, seven have ultimately been selected this year (including one ING start-up). With this initiative, ING is keen to enable new digital fintech solutions and products to be fast-tracked to the bank and the customer.  ]]> <![CDATA[Annual results ING Belgium 2019: More than 1 in 2 clients manage their bank transactions via smartphone or PC]]> Our new bank model is starting to work,” says Erik Van Den Eynden, CEO of ING Belgium. “Today, we are offering a better experience to 3.1 million customers in Belgium. The fact that 5,000 of our 7,500 employees started new jobs in the past two years makes this all the more impressive”.

In 2019, ING Belgium took two important steps in the new bank model’s development. Thanks to the Assisted Toolkit, a platform that simplifies the way customer services and the branches work together, clients are being helped by an ING employee within 90 seconds after contacting the client service. ING Belgium also launched new online and mobile banking channels at the end of the year.

Thanks to the transition to a new and more efficient bank model, ING posted strong commercial results. 1.7 million customers – in other words, more than half of all ING customers - are managing their bank transactions online or via the app. On the financial side, ING in Belgium earned a result before tax of € 805 million, bolstered mainly by strong growth in interest income and a decrease in costs. ]]> <![CDATA[ING to make payments of EUR 100 billion p.a. on behalf of the Flemish government]]> Brussels - ING Belgium is now officially the Flemish government’s principal bank until 2024. This means that the Bank is authorised to arrange payments averaging EUR 100 billion per year on the government’s behalf and will pay the salaries of 240,000 teachers and civil servants. Flemish Minister of Finance and Budget Matthias Diependaele and the CEO of ING Belgium Erik Van Den Eynden signed the contract today in Brussels. This is the third time in a row that Flanders has chosen ING to manage the Flemish government’s payment transactions as well as those of dozens of government agencies.]]> <![CDATA[Four major banks and Isabel Group join forces to streamline business services with KUBE]]> The four major Belgian banks Belfius, BNP Paribas Fortis, ING Belgium and KBC, along with Isabel Group, have today announced the launch of KUBE. The financial institutions will use the blockchain application KUBE for sharing corporate data as part of the Know Your Customer process. It will streamline the verification and maintenance of corporate identities for businesses and banks. In this way, KUBE will accelerate the provision of services to businesses and intensify the fight against fraud and money laundering. KUBE will allow the Belgian financial sector to be the first to use blockchain on a large scale for the identification of businesses.]]> <![CDATA[ING Belgium reinforces top management with 3 nominations]]> <![CDATA[ING agrees Pan-Benelux loan with EIB for sustainable investments by business enterprises]]> <![CDATA[ING Belgium confirms her role as principal bank of the Flemish administration up to 2024]]> <![CDATA[ING Belgium signed sustainability linked loan for Fagron]]> <![CDATA[ING Belgium s results for first half of 2019]]> <![CDATA[Jan Vorstermans appointed fund manager of the Ark Angels Activator Fund]]> <![CDATA[ING FinTech Village]]> <![CDATA[ING Belgium joins We Are Jane , a fund created by women for women]]> <![CDATA[Full-year Results 2018 ING Belgium]]> <![CDATA[Hans De Munck becomes the new Chief Financial Officer of ING in Belgium.]]> <![CDATA[A changing of the guard ...]]> <![CDATA[Exhibition Revolutions Records & Rebels 1966-1970]]> <![CDATA[Looking for a silver lining]]> <![CDATA[Reaction following article in Dutch newspaper Het Financieele Dagblad]]> <![CDATA[Changes Executive Committee ING Belgium]]> <![CDATA[ING BELUX HALF YEAR RESULTS 2018]]> impressive business performance, with customer lending and deposit volumes both exceeding the € 100 billion mark for the first time in its history.
Pressure on interest margins, however, continued to negatively influence results before tax.
At the same time, ING in Belgium implemented many of the steps it had announced within the framework of the transformation towards the new business model.
ING now has its organisational track laid out, is ready for the future and is focusing on maturing the model. The next big steps are rationalising our product assortment and uniting the IT platforms in Belgium and the Netherlands.]]>
<![CDATA[Reaction following media attention Panama Papers]]> <![CDATA[Reaction following media attention Panama Papers]]> <![CDATA[Reaction following media attention Panama Papers]]> <![CDATA[Reaction following media attention Panama Papers]]> <![CDATA[Emmanuel Verhoosel to leave ING Belgium ]]> <![CDATA[Emmanuel Verhoosel to leave ING Belgium]]> <![CDATA[Emmanuel Verhoosel to leave ING Belgium ]]> <![CDATA[Emmanuel Verhoosel to leave ING Belgium ]]> <![CDATA[World Cup: the supporters are warming up!]]> <![CDATA[France: Enjoying cyclical strength]]> <![CDATA[France: Enjoying cyclical strength]]> <![CDATA[Papering over the cracks]]> <![CDATA[ING Belgium Annual Report 2017]]> <![CDATA[Trade, Tech & Trump]]> <![CDATA[Bancontact Company and Payconiq Belgium bringing their expertise and innovative skills under one roof.]]> <![CDATA[ING FinTech Village: Third edition with six new fintech start-ups]]> <![CDATA[ING FinTech Village: Third edition with six new fintech start-ups]]> <![CDATA[ING FinTech Village: Third edition with six new fintech start-ups]]> <![CDATA[A CLEAR STANCE ON BANKING IN SENSITIVE MARKETS: DEFENCE EQUIPMENT ]]> <![CDATA[A CLEAR STANCE ON BANKING IN SENSITIVE MARKETS: DEFENCE EQUIPMENT ]]> <![CDATA[Still pumping ]]> <![CDATA[NEW DESIGN FOR ING PAYMENT AND CREDIT CARDS]]> <![CDATA[NEW DESIGN FOR ING PAYMENT AND CREDIT CARDS]]> <![CDATA[NEW DESIGN FOR ING PAYMENT AND CREDIT CARDS]]> <![CDATA[1, 2, 3 Boom!]]> <![CDATA[ING Belux Full Year Results 2017]]> <![CDATA[ING BELUX FULL YEAR RESULTS 2017 (1)]]> <![CDATA[ING BELUX FULL YEAR RESULTS 2017 (1)]]> <![CDATA[ING BELUX FULL YEAR RESULTS 2017 (1)]]> <![CDATA[BELEGGERSBAROMETER / LE BAROMETRE DES INVESTISSEURS]]> <![CDATA[BELEGGERSBAROMETER / LE BAROMETRE DES INVESTISSEURS]]> <![CDATA[BELEGGERSBAROMETER / LE BAROMETRE DES INVESTISSEURS]]> <![CDATA[The growing inflation puzzle]]> <![CDATA[Monthly Economic Update ]]> <![CDATA[CHRISTO AND JEANNE-CLAUDE. Urban Projects]]> <![CDATA[CHRISTO AND JEANNE-CLAUDE. Urban Projects]]> <![CDATA[CHRISTO AND JEANNE-CLAUDE. Urban Projects]]> <![CDATA[ING Belgium and BNP Paribas Fortis launch the first BelgiaN sustainability loan together with bpost.]]> <![CDATA[ING Belgium and BNP Paribas Fortis launch the first BelgiaN sustainability loan together with bpost.]]> <![CDATA[ING Belgium and BNP Paribas Fortis launch the first BelgiaN sustainability loan together with bpost.]]> <![CDATA[Le Baromètre des Investisseurs / BeleggersBarometer]]> <![CDATA[Le Baromètre des Investisseurs / BeleggersBarometer]]> <![CDATA[Le Baromètre des Investisseurs / BeleggersBarometer]]> <![CDATA[BELGIAN PHOTOGRAPHER ONE OF THE FINALISTS IN ING UNSEEN TALENT AWARD]]> <![CDATA[BELGIAN PHOTOGRAPHER ONE OF THE FINALISTS IN ING UNSEEN TALENT AWARD]]> <![CDATA[BELGIAN PHOTOGRAPHER ONE OF THE FINALISTS IN ING UNSEEN TALENT AWARD]]> <![CDATA[BELGIAN PHOTOGRAPHER ONE OF THE FINALISTS IN ING UNSEEN TALENT AWARD]]> <![CDATA[Catalonia: the cost of being singlE Economic analysis of a hypothetical move ]]> <![CDATA[Catalonia: the cost of being singlE Economic analysis of a hypothetical move ]]> <![CDATA[ING Belgium economic Newsletter]]> <![CDATA[ING Belgium economic Newsletter ]]> <![CDATA[ING Belgium economic Newsletter ]]> <![CDATA[Catalonia: the cost of being singlE Economic analysis of a hypothetical move ]]> <![CDATA[Catalonia: the cost of being singlE Economic analysis of a hypothetical move]]> <![CDATA[ING Belgium economic Newsletter ]]> <![CDATA[Monthly Economic Update]]>